Cisco Secure Client AnyConnect is a Virtual Private Network (VPN) application that creates an encrypted tunnel from an off-campus device back to App State's secure network.  AnyConnect VPN is only required when needing to establish a secure connection to secured App State websites, applications, and services from an off-campus network.

NOTE: AnyConnect VPN will not work while on the wired or wireless App State secure network. You must be on your home or public network, or on the asu-visitor wireless network.

 AnyConnect is installed on all faculty and staff computers. Grad students and student employees can get access to AnyConnect VPN via a request from their supervisor. All other students must use Open VPN for students.

How to connect on your university computer

Windows

  1. To launch AnyConnect, click the Cisco Secure Client icon  located in the system tray. This will open AnyConnect VPN.

    (system tray)


    (icon in the tray)


  2. Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown above, and click Connect to the right of the drop-down.



  3. This will open the Login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.
    NOTE: Authentication will fail if you are trying to connect from the secure Appstate wired or wireless network.



  4. This will initiate a DUO authentication Approval request.
    1. You will need to provide DUO verification in one of the following ways:
      1. Receive an auto-push to your primary/default device if push notifications are enabled.
      2. Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
      3. Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
      4. Learn more in our Article on How to Connect to an ASU network.
  5. Once you Approve the DUO request, the following AnyConnect VPN terms will pop up.



  6. Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.

Reminder: The use of this new VPN tool will be limited to university-managed computers. You can use an unmanaged or personal device to connect to campus networks using uDesk, our on-campus computer experience accessible from any browser.

  1. Go to your Applications folder.
  2. Select the Cisco folder. 
  3. Click or drag Cisco Secure Client to your doc to open AnyConnect.



  4. Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown above, and click Connect to the right of the drop-down.



  5. This will open the Login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.



  6. This will initiate a DUO authentication Approval request. 
    1. Receive an auto-push to your primary/default device if push notifications are enabled.
    2. Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
    3. Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
    4. Learn more in our Article on How to Connect to an ASU network.
    1. You will need to provide DUO verification in one of the following ways:
  7. Once you Approve the DUO request, the following AnyConnect VPN terms will pop up to show you are connected.



  8. Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.


Note:  If your connection fails, or if secure services are not working as intended, a full computer restart will usually resolve the issue. 

Accessing the VoIP Phone System off-campus

For instructions to set up Cisco Jabber to connect to the VoIP Phone System, review Accessing your VoIP phone off-campus with Cisco Jabber.

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