You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 19 Next »

Transfer Content 

 To use Google's Content Transfer process follow these steps:

  1. Navigate to myaccount.google.com and ensure you are logged into your App State account.
  2. Click the “Start transfer” button under “Transfer your content”.
  3. Enter the destination account’s email address (must be a Gmail address) and click “Send Code”.
  4. Sign in to the destination account in a different browser (Firefox, Edge, Safari) and look for an email with the subject line “Verify your account”.
  5. Enter the newly generated security code in the box labeled "Enter Code" and click “Verify”.
  6. Select the individual Google Workspace (formerly G Suite) applications (Drive and/or Gmail) you wish to transfer and ensure the slider is set to enabled (blue is enabled).
  7. Click “Next”.

The transfer of all email and drive files can take up to 7 days.

Once the transfer process completes, the personal email account should now have all content that you selected.

Content Archive/Backup Using Google Takeout

Use the following tutorial to archive/backup your Google account data: Google Takeout

For assistance with Google Takeout or importing archived files, please contact the Help Desk at 828-262-6266 (Option 1).




Search Knowledge Base

Submit a Service Request



  • No labels