Users can Submit Google Assistance Request tickets for support with any Google request or issues concerning 

  • Google Accounts - Generic account creation, New Google Group requests, general assistance with accounts or Groups, Generic account ownership transfer, Business Continuity Account Delegation Requests
  • Calendar Resource Requests
  • Google Cloud Requests
  • Google Shared Drive Requests

Submit a Google Assistance Request

  1. Navigate to support.appstate.edu and click Submit a Ticket.
    Submitting a ticket on the support site.

  2. Scroll down and click on the Google Assistance Request link.
    Clicking on Google Assistance Request under the Common Requests tab.

  3. Enter a contact number, then select the type of Google Support Request you require.
    Entering contact information and the type of support request needed.

  4. Based on the type of assistance needed, you may need to fill out additional information such as the following.
     

    Examples: New Generic Account and Google Calendar Resource Request
    Additional info Example 1Additional info Example 2

  5. After filling out any additional information click Create.

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Submit a Service Request