Users can Submit Google Assistance Request tickets for support with any Google request or issues concerning 

  • Google Accounts - Generic account creation, New Google Group requests, general assistance with accounts or Groups, Generic account ownership transfer, Business Continuity Account Delegation Requests
  • Calendar Resource Requests
  • Google Cloud Requests
  • Google Shared Drive Requests

Submit a Google Assistance Request

  1. Navigate to support.appstate.edu and click Submit a Ticket.


  2. Scroll down and click on the Google Assistance Request link.


  3. Enter a contact number, then select the type of Google Support Request you require.


  4. Based on the type of assistance needed, you may need to fill out additional information such as the following.
     
    Examples: New Generic Account and Google Calendar Resource Request


  5. After filling out any additional information click Create.