For support with using the Workshop Scheduler, or to request a Workshop Community or additional Community Administrator(s), Submit a Support Request.

The request for additional Administrators for an existing Community must come from a current Admin for that Community. Indicate in the request form if an admin is no longer available.

Submit a Support Request

  1. Navigate to tech.appstate.edu.
  2. Log in with your App State username and password.
  3. Click on Software in the left sidebar menu.
    Software in the Support site sidebar.

  4. In the Service or Software field, find and select Workshop Scheduler Catalog Entry.



  5. Fill out a summary and description

    For Description Field

    • This is where you would indicate if there is no longer an admin available for your community if it is an existing community you are requesting assistance with
    • If you are requesting a Workshop Community or additional Administrators provide the necessary information:
      • Community Name
      • Person’s Full Name on their App State ID account (without full name Banner ID is needed)
      • Person’s App State Email
     
  6. Click Create and a consultant will contact you to help; for a Community or Administrator request, you will be notified when any Banner records have been updated.


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Submit a Service Request