Jamf Connect is a tool that keeps your Mac's local password in sync with your App State password. For more information about Jamf Connect, see the Jamf Connect guide.

This guide will show you the two ways Jamf Connect helps to keep your Mac's password in sync after you change your password on Password Manager. Both options will keep your password in sync, but you might see one or the other depending on when you last changed your password. 

Jamf Connect Syncing During Login

If you changed your App State password while you were logged out of your Mac and you attempt to log back in through the Jamf Connect login window, you will see the following prompts to sync your passwords:

Note:

If you have FileVault enabled for disk encryption, you will not see the Jamf Connect login window unless you log out.


  1. Login through the Jamf Connect login window with your App State email address and password.
    1. Logging in with your App State credentials inthe JAMF Connect Login Window.Logging in with your App State credentials inthe JAMF Connect Login Window.

  2. You will be asked to verify your password.

Re-enter your password to verify.

  1. Jamf Connect will notify you that your passwords are out of sync. Enter your previous App State password (this is the password you used on your Mac before the password change)

Enter the previous App State Password you had before the password change.

  1. Once you get logged in, your Mac's password will now be in sync with your updated App State password.

Jamf Connect Syncing While Already Logged In

If you are already logged into your Mac and you updated your App State password, Jamf Connect will periodically verify that your password is still valid and you will see the following prompts to sync your password:

  1. When Jamf Connect identifies that your passwords are out of sync on a periodic check, you will get the following notification. You can click Sync.
    Clicking sync to resync your passwords after a password change.

  2. If you do not want to wait for the notification, you can initiate the password sync manually by clicking on the Jamf Connect icon in the menu bar and selecting Connect... 
    Clicking the JAMF Connect icon to resync without waiting for a notification.

    Note:

    You may see an error when Jamf Connect attempts to use your old password, this is normal and you can click OK.


    Clicking OK to ignore the reconnection fail message.
  3. At the Jamf Connect Sync window, sign in with your App State email address and use your new App State password.
    Enter your App State credentials with your new App State password.
  4. Jamf Connect will notify you that your passwords are out of sync. Enter your previous App State password (this is the password you used on your Mac before the password change).

Entering the previous password from before the password change to verify and sync.

  1. Select Sync and your Mac's password will now be in sync with your updated App State password.

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