After you change your password using the Password Manager, your Mac may have trouble reconnecting to the ASU wireless network. There are two ways to resolve this issue and connect ASU wireless again. 

Method #1 

  • Open the Self Service app (found in your dock or the Applications folder) and login.

Self Service Icon

  • In the featured list, you'll see the option to run or reinstall the Remove ASU Wifi Network script. 
    Click reinstall to remove ASU WIFI network.
  • Once complete, you'll be able to enter your credentials and reconnect.
    From the Wifi option in the upper right menu bar, select other networks, then asu.

Selecting a certificate or enter your name and password for the ASU WIFI network.

  •  Click Continue to verify the certificate if prompted. You should now be successfully reconnected to the asu wireless network.

            Clicking continue to verify certificate.

Method #2

  1. **Run Admin By Request from the circled check-mark icon in your menu bar and select the Request administrator access from the drop-down menu. Admin By Request can also be found in your Applications folder.
    Opening Admin by Request.
  2. Click on the Wi-Fi icon in the top right menu bar and select "Wi-Fi Settings..."

 Opening the WIFI settings from the menu bar.

2. Under 'Known Networks,' click the three dots beside asu and then click "Forget This Network..."

Selecting the optiont to forget asu WIFI network under unknown networks.

3. Enter your credentials and click OK to remove the network.

Entering your App State credentials to remove the network.

4. Return to the Wi-Fi icon in the top right of the menu bar and select 'Other Networks,' and then select asu. 

5. Enter your App State credentials and click OK

Authenticate using your App State credentials.

6. Click Continue to verify the certificate if prompted. You should now be successfully reconnected to the asu wireless network.

            Clicking okay to authenticate the network.





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