Appalachian State University's IT currently follows the model of supporting the latest released version of macOS (following an internal testing period) and one version back.
The currently supported operating system versions are:
- macOS 15 (Sequoia)
- macOS 14 (Sonoma)
If your device is eligible for an upgrade, you may have received a macOS Upgrade Notification. You can view the macOS Upgrade Notifications article for more information about the notifications or continue with the steps below to upgrade macOS:
WARNING
While generally very safe, upgrades do run a minimal risk of data loss. Please ensure your data is backed up to another location before initiating any upgrade. One of our Desktop Support Specialists will be happy to assist with this process. Please visit tech.appstate.edu and submit a request for Computer Support.
Step by Step Process
- You can install upgrades through System Settings manually. To verify your version, click on the Apple icon in the upper left corner of the menu bar and then select About This Mac. The macOS version can be seen at the bottom.
- Navigate to System Settings by either selecting the More Info... button from the window above or searching for it in your Applications Folder.
- Search for Software Update in the top-left or navigate to General > Software Update.
- If you are eligible for an upgrade you will see one here. Select Upgrade Now.
- You will be prompted with a Software License Agreement. Read through the agreement and select Agree to continue.
- A dialogue will appear prompting you for your password. Enter your local password and select OK.
- Another dialogue will appear displaying the progress of the upgrade. Upon completion of the upgrade, your Mac will restart.
