In some cases, after you change your App State password your macOS Keychain can get out of sync. With this guide, you'll reset the keychain and re-sync your passwords.


WARNING: Resetting the Keychain will remove any saved passwords you had previously saved in Keychain.

Step-by-step guide

  1. Open the Self Service Application.
                  Opening the Self Service Application.
  2. In the search bar, search for Reset My Keychain, click Reset.


    Note:

    You'll be prompted to restart your computer, so it's best to have all other applications closed.


    Resetting Keychain settings.



Search Knowledge Base

Submit a Service Request